Found this place online. Was pleasantly surprised with the professional and knowledgeable staff. Certainly didn’t feel like a typical used car dealership! Ended up purchasing a car during our the first visit. It was a fantastic experience from walking in the door to driving out with our new car! Thank you Auto Edge. And special kudos to Max – thanks again for surpassing all of our expectations!
The entire process was amazing! Starting with the call to make the appointment which was quick and easy, to the incredibly friendly and knowledgeable staff. I went in for a tire alignment which was the BEST price I found, was in and out in less than an hour! Comfortable waiting area with lots of outlets and even a table top for working on. Would absolutely recommend these guys!!
My experience at Tony Graham was unexplainable, due to the fact that words have not been invented yet. I’m amazed at how professional everyone is, I want to personally thank Nasir without a doubt the most honest, and passionate worker at Tony Graham, fine customer service from the moment I walked into the very end. When you decide to check out Tony Graham Auto Edge which I do recommend, ask for Nasir he will not let you down.
I just bought a 2019 Toyota Yaris Hatchback and was really pleased with the professional, friendly service provided by all the staff members I encountered, especially Nasir who walked me through the whole process. I had been driving a 2000 Toyota Echo and a lot has changed in cars since I bought that one. Nasir was very patient showing me how the features of the car work and I felt quite confident by the time I said goodbye and left the lot. I also purchased winter tires and had them installed and I’m storing my summer tires at AutoEdge. The service department had everything ready when I arrived and the car looked fantastic. I highly recommend AutoEdge for both sales and service.
Despite me being 3 provinces away from the AutoEdge dealership, Nasir Hadi made my car purchase a very smooth experience. He communicated promptly and politely, sent pictures of the vehicle from his phone (different from the website pics), was honest about scratches and wear (or lack thereof), and made the whole experience a pleasure. Nasir made sure that I knew exactly what to bring when I arrived in person, and the whole transaction was smooth and stress-free. It’s also a wonderful car that I am so happy to have. Thank you AutoEdge, and especially Nasir.
Brad gave me a quote on repairing my shattered side mirror and gave me a range in cost so I would not be surprised. He also went to the trouble of ordering the part for me as soon as possible. When I came later in the week after the part arrived, I explained my strong preference for the less expensive option if possible, given that the Toyota is quite old now. When I came out they explained they had been able to give me the less expensive option on fixing the mirror, which I really appreciated given that they could have gone for a higher one. I appreciate the integrity of Brad and his team, their competitive pricing – which seems lower than going to the official Toyota dealerships. Would highly recommend them!
Bought a used car here with Rebecca, traded in my old one as well. She made the whole process seamless and took the time to show me every financing option and helped me understand some key points about my new car. 10/10 professionalism and great transparency on cost, they don’t hide anything. The team here really seems awesome and real. I would definitely recommend people to come here for a new vehicle or any other service. Great job Rebecca!
It was a pleasure to deal with Nasir and all the team at AutoEdge. Nasir was courteous, patient and very pleasant to deal with. We were given a fair amount for our trade-in and Nasir secured us a great rate with the bank. We recently bought a RAV 4 and we’re super happy with our buying experience at AutoEdge.
I’m a family man, and in need of a used second vehicle, purchased a sienna here. This was by far the best experience I have had purchasing a vehicle. Nasir, class act, and the whole team, from the front desk to the management, the service team, I dealt with them all. I will be back again. This business was built properly and it shows.
I had heard of the good reputation of the Tony Graham Group and was not disappointed when I travelled from Kingston to view their inventory. I found the prices fair and they made a straight forward deal when I decided to purchase a Lexus for a surprise gift for my wife. I felt they respected my time and appreciated I had travelled from out of town. I found the upper management quite easy and professional to deal with in order to satisfy their customers should any reasonable problem arise. The dealership was clean, modern and classy. Everyone I met was friendly. From the moment I opened the door and was greeted by the reception I felt like a valued customer. The customer lounge was well stocked with a nice variety of hot beverages which I appreciated. I would recommend the Tony Graham Group to friends and family and I would buy there or any of their partner dealers again. Scott R Miller, Kingston ON. 2013 Lexus RX350